From complex survey design to data management, our staff experts can provide comprehensive project support for your team. Our custom support services can be tailored to your specific needs throughout the project cycle, including form development, project set up, and deployment with KoboToolbox and KoboCollect.

With direct support from our team, you can optimize data collection and streamline project implementation for an even greater impact. We offer customized and dedicated support for improved form design, user configurations and account creation, advanced project set up, and technical support.

Form design
  • Direct support for advanced form design, tailored to your project objectives
  • Custom development of complex forms in XLSForm standard
  • Form creation in Excel and Google Sheets
  • Forms with dynamic data attachments, multiple languages, GPS, and media collection
  • Testing, review, and form improvements to ensure high quality data
User account configurations
  • Support for bulk user account creation
  • Advanced support for KoboCollect set up and synchronization
  • Expert assistance for administrator and project management accounts
  • Support for project settings, sharing, and permissions
Project set up
  • Enhanced support for data collection planning and monitoring
  • Review and recommendations for advanced project configurations
  • Expert advice to optimize data management and reports
  • Comprehensive form deployment support for KoboToolbox and KoboCollect
Technical support
  • Troubleshooting for form set up and deployment
  • Direct technical assistance for project and account configurations
  • Support for integration set up
  • Technical consultations and hands-on user support

Custom project support packages can be tailored specifically to the needs of your organization. We also offer training sessions and support for long-term projects.

To learn more about customized project support services, get in touch.

Improve the quality of your data and increase your impact on the ground with direct project support from our highly qualified data collection professionals. Ensure your project is designed, implemented, and managed to maximize data quality, increase project efficiency, and generate informed insights.

Our staff experts have provided direct project support to teams and organizations worldwide. Projects in a variety of sectors including policy research, health services, humanitarian response, and development have benefited from the support of our data collection expertise.

Our team is available to answer your questions and help plan your project support package. Get in touch to learn more about project support options for your team.